GDPR

GDPR Information

Please read this post regarding 'General Data Protection Regulations' (GDPR). Please feel free to contact us regarding this matter for any further information.

Memory Aromas is collecting the data to keep on file for future information regarding your order. The only people who can access this information at Memory Aromas is  Ian Cook and Irene Astrop the owners of Memory Aromas.

Name, business name, full address, contact number and email address.

The customer has given clear consent to process their personal data for a specific purpose. GDPR regulations.

The only third party that this information will be shared with is Royal Mail (or any other requested courier) for the purpose of the customer receiving their order. Under no circumstances will personal information be past onto any other third party.

The personal information given will be used only for the purpose of the customer receiving their order. Information is stored in a file on our website, and is only made available to Memory Aromas.

The data will be stored safely on file until the individual request it to be removed. This request can be made via our removal procedure 'right to be forgotten' - 'Right to be forgotten'.

Individuals have the right to be informed about the collection and use of their personal data.

Individuals have the right to access their personal data.

Individuals have the right to have personal data erased.

Individuals have an absolute right to stop their data being used by direct marketing.

If you with to make a complaint about the way your personal data is handled please download the template provided and please forward it to Memory Aromas at Info@memoryaromas.co.uk - Complaint procedure template.

If you are not satisfied with the response given, please follow this link to ICO - https://ico.org.uk/for-the-public/raising-concerns/

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified.

Consent is required for Memory Aromas to process all types of personal data, but it must be explicitly given.

Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by following Memory Aromas 'right to be forgotten, procedure (details given above)

Memory Aromas will not pass on your personal data to third parties without your consent. Royal Mail (or courier of your choice) will receive your personal data which includes your-name, full address; also business name, mobile contact and email address if these details are given. These details are given to Royal Mail (or courier of your choice) for the purpose of delivering your order to you. The mobile and email address are given to royal mail (or courier of your choice) for contacting you regarding the tracking and impending delivery of your order.

Memory Aromas safeguarding procedure includes keeping our files safe with passwords that only the owners know. Access to the files are only authorised to be looked at by the owners of Memory Aromas. No other person has authorisation to access these files where personal data is kept. Personal data is processed in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.